DECISION is an enterprise-wide Business Decision Management System (BDMS), which enables a centric visual repository for organizational business logic (decisions), as well as efficient and cost-effective decision processes across the organization. Before describing the solution, the critical importance of BDMS in creating a manageable decision environment ready to process change must be explained.DECISION significantly reduces the cost and complexity of an organization's business, enabling auditing, security and transparency.
BDMS – the key to efficient enterprise business
Enterprises make thousands of operational decisions daily, such as:
These operational decisions are typically supported and carried out by the enterprise core operational systems, such as the Rules Management system, Core Insurance, Core Banking, ERP, etc. These systems facilitate the set of decisions which constitute the enterprise's Business Logic, according to a configured set of rules.
While the operational "real-time" decisions are formalized and automated, the enterprise's selection of a specified decision and distilling into a certain rule is usually a non-automated, semi-formalized process. It includes much knowledge which is retained only by experts, such as use of emails and meeting and requirements documents that are not standard across the enterprise or even across a department. The organization receives constant information on competition, regulation, changing market conditions and more, requiring the organization to drive into rethinking its current 'business logic', i.e. – its set of decisions:
The decision is then "captured" manually as an email or document, which must be converted manually into a requirement document that is re-sent to the IT department for development of the rule. Typically, there are several iterations, especially when the created rules do not adhere to the policy phrased in the original document. This process is costly, inefficient and impossible to backtrack upon.
To effectively manage the process in a secure, efficient, auditable and standard way, the enterprise must have the following:
- A well-formalized standard and easy-to-understand repository of its current entire business logic – mapped onto the operational system setup.
- The Business Change Information (BCI) process, which facilitates how a change influences current business logic decisions and impacts analysis.
A Business Decision Management System (BDMS) addresses this critical process by providing a solution for formalizing and capturing the decision policy process – thus enabling tractability of the process – and an automatic solution for creating rules from decisions.
Maintaining Operational Systems
The rule structure created within the operational systems (and which constantly evolves through changes and new requirements) is extremely complex and difficult to maintain; every change requires a formal requirement document to be sent to the IT department, which in turn provides an assessment (usually a high one) of the time and investment needed to implement the change. The change is then made by the IT department – a cumbersome and costly process.
On the other hand, a BDMS formalizes and automates the progression from information to decision to operational rule process, while forcing adherence to standard and normalized structure. The Decision Model is becoming one of the major standards for decision management and is the basis for BDMS – creating rule structures which are simple to understand, communicate and manage.
DECISION – Essential for Business Logic Creation and Maintenance
DECISION ensures that Business Logic –the set of an organization's policies that are converted into a vast amount of operational rules – is created in a formalized and managed way. Furthermore, the application enables the ability to easily understand, trace, audit and facilitate the critical process of managing change in ever-changing enterprise competitive and regulated markets.
The solution enables business users to take full control of the entire process of decision management, allowing them to easily develop and deploy new policies and methodologies for optimal decision making. Moreover, the decision policy is deployed automatically in the operational systems by the DECISION export capabilities, without requiring manual and expensive iterative processes, enabling rapid time-to-market of new decision policies.